PNNL Careers

Change Management Architect


Job Description

Job ID: 308048
Full/Part Time: Full-Time
Regular/Temporary: Regular

Job Description

The Invitation:
Come and work for a billion dollar international research institution. Our collaborative environment and commitment to work/life balance makes Pacific Northwest National Laboratory (PNNL) an ideal place to advance your career, challenge yourself, and make a difference in the world. We offer excellent benefits including pension, matching 401(k), tuition reimbursement plans, health insurance, and flexible work schedules.

The Position:
A growing body of data shows a strong correlation between the success of a change initiative and how well the people side was managed. Change projects with excellent change management are six times more likely to meet objectives and outcomes. PNNL has developed an enterprise level Change Management Capability, this position will provide leadership for the ongoing growth and deployment of this capability, not only at PNNL but within the Laboratory complex. This role is provides strategic consultation to business leaders on how to achieve their outcomes by focusing on the people side of change. , including changes to business processes, systems and technology, job roles and organization structures.

About us:
Our science and technology inspires and enables the world to live prosperously, safely and securely. Our discoveries not only change the way people think, they increase our nation's energy capacity and improve our national security efforts, making the world a safer and cleaner place.

Located in Richland, Washington, and part of the Tri-Cities community at the confluence of the Columbia, Snake and Yakima rivers, residents enjoy abundant water recreation, award-winning wineries, and more than 300 days of sunshine a year. Far enough away from Seattle and Portland to avoid their rain and daily traffic jams but close enough to visit and enjoy their arts and culture. We're in the perfect position to choose between hiking and snow skiing in the Cascade Mountain range, world-class windsurfing in the Columbia Gorge, or camping in Hells Canyon. Perhaps these are among the reasons the Tri-Cities area is among the top 10 metropolitan growth areas for jobs in the United States, and why Money Magazine included it among its Top 100 Places to Live in America.

About you:
Do you thrive in an environment of change? Are you viewed as a thought leader within your organization? Are you recognized for your ability to navigate through complex situations and chart a path forward? Have you demonstrated the ability to influence others to a new way of thinking? Do you have extensive experience in leading large change efforts by applying established change management methodologies? Do you have a fearless, positive attitude, and the way in which you achieve success is consistent with the PNNL values of Courage, Integrity, Impact, Collaboration and Creativity? Do you possess the desire to keep abreast of industry trends with the ability to apply those trends in your work? If so, then we would like to talk with you about a leadership role within our Enterprise Change Management team.

You @ PNNL
Your key responsibilities and accountabilities would include:
1. Provide thought leadership for PNNL leadership relative to change management to inform decision making
2. Provide thought leadership to other Labs on the successful establishment of enterprise change management capabilities
3. Manage the change portfolio and apply a structured change management methodology to evaluate and plan for the people side of change
4. Formulate strategy: evaluate how big a change is and who will be impacted in order to develop a customized and scaled strategy for managing the people side of the initiative.
5. Develop plans: create tailored, comprehensive plans for moving people forward, including a communication, sponsorship, coaching, training and resistance management.
6. Support other roles: serve as the coach and the go-to person responsible for enabling success with the other roles vital to change management.
Additional responsibilities may include:
-Conduct and complete change management assessments
-Identify, analyze and prepare risk mitigation tactics
-Identify and manage anticipated resistance
-Consult and coach project teams
-Support and engage senior leaders
-Coach managers and supervisors
-Support organizational design and definition of roles and responsibilities
-Coordinate efforts with other change management professionals
-Integrate change management activities into project plans
-Evaluate and ensure user readiness
-Manage stakeholders
-Track and report issues
-Define and measure success metrics and monitor change progress

Envisioning success:
Success in this role means increased understanding and adoption of change management principles into every facet of leadership. Success means continually holding oneself to the highest of professional and ethical standards and demanding the same of co-workers. Success is believing that you have a positive impact on the research and development efforts at a national laboratory and that your work makes a difference with our clients and users.

Equal Employment Opportunity

Battelle Memorial Institute (BMI) at Pacific Northwest National Laboratory (PNNL) is an Affirmative Action/Equal Opportunity Employer and supports diversity in the workplace. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, gender identity, or genetic information. All BMI staff must be able to demonstrate the legal right to work in the United States. BMI is an E-Verify employer. Learn more at

Minimum Qualifications

BS/BA with 10+ years of experience - MS/MA with 6 years of experience - PhD with 3 years of experience

Preferred Qualifications

-Demonstrated experience in leading change in large, complex organizations
-A solid understanding of how people go through a change and the change process
-Experience and knowledge of change management principles, methodologies and tools
-Exceptional communication skills, both written and verbal
-Excellent active listening skills
-Ability to clearly articulate messages to a variety of audiences
-Ability to establish and maintain strong relationships
-Ability to influence others and move toward a common vision or goal
-Flexible and adaptable; able to work in ambiguous situations
-Resilient and tenacious with a propensity to persevere
-Forward looking with a holistic approach
-Organized with a natural inclination for planning strategy and tactics
-Problem solving and root cause identification skills
-Able to work effectively at all levels in an organization
-Must be a team player and able to work collaboratively with and through others
-Acute business acumen and understanding of organizational issues and challenges
-Familiarity with project management approaches, tools and phases of the project lifecycle
-Experience with large-scale organizational change efforts
-Change management certification or designation desired
-Passionate about mentoring and developing staff
-Preferred: Demonstrated experience in building or deploying enterprise change management capability within a large, complex organization

Organization and Job ID

Job ID: 308048
Directorate: Communications and Information Technology
Division: Project Management Office
Group: Change Management